
Frequently Asked Questions
For reservationKichiatsuse Umekouji
- Q. Can I leave my luggage before check-in and after check-in?
- A. Excuse me, but there is no front service and we cannot respond.
- Q. About check-in (15:00)
- A. About a week before your arrival, we will inform you of the PIN code for the front door, so you will have to unlock it yourself.
- Q. About check-out (11:00)
- A. After locking, please return the key to the key box.
- Q. Is it possible to bring pets?
- A. I'm sorry, but we do not allow companions.
- Q. Is there a child rate?
- A. There is no setting. If you use bedding, it is counted as one person like an adult.
- Q. Is it possible to sleep together?
- A. Please apply only for preschool children.
About facilitiesKichiatsuse Umekouji
- Q. About guest room cleaning
- A. There is no cleaning during your stay as the whole building is reserved (vacation rental). If you are staying for 3 nights or more and wish to stay, please let us know.
- Q. About kitchen equipment
- A. In addition to glasses and tableware, we have a set of cooking utensils such as frying pans and knives, as well as simple seasonings.
- Q. What equipment do I need for my stay?
- A. We have face towels and bath towels. We do not have pajamas and toothbrushes, so please bring them with you.
- Q. Amenities
- A. Shampoo, rinse, body soap, hand soap
- Q. Can I smoke?
- A. I'm sorry, but smoking is strictly prohibited on the premises. We appreciate your understanding and cooperation in preserving traditional houses.
OtherKichiatsuse Umekouji
- Q. Is there a convenience store nearby?
- A. There is a 7-Eleven near the hotel.
- Q. Is there a public bath nearby?
- A. There is a public bath called Taishoyu about 7 minutes on foot.



